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At Lifessenz, we are committed to delivering our products safely and efficiently. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our website.
For domestic deliveries within India, Lifessenz ships orders through trusted delivery partners, including:
Registered courier companies
India Post (where applicable)
All orders are handed over to our courier partners within 15 working days from the date of order and successful payment, unless a different timeline is specified during the order confirmation process.
Orders are typically shipped within 15 working days or based on the agreed delivery date provided at checkout.
Delivery timelines may vary depending on your location, courier service availability, weather conditions, and other external factors.
Lifessenz is not liable for delays caused by courier partners or unforeseen circumstances beyond our control.
Orders will be delivered to the shipping address provided by the customer during checkout.
If you wish to specify a different delivery address, make sure it is updated before completing the order.
Deliveries will be made to the address provided during purchase, regardless of the billing address associated with the payment method.
Lifessenz ensures that all products are securely packaged before dispatch.
Once the shipment is handed over to the courier partner, Lifessenz is not responsible for any damage, tampering, or loss that occurs during transit.
Any claims for transit damage must be raised directly with the courier service.
Lifessenz uses secure and trusted payment gateways to ensure safe transactions.
We accept major credit/debit cards and other online payment modes as listed on our website.
All transactions are encrypted to protect your financial information.
You will receive an order confirmation email once your purchase is completed.
After dispatch, shipping details and tracking information (if available) will be sent to your registered email address.
If you face any issues with your order status, delivery, or product, please contact our support team for assistance.